Terms and conditions of use
At Buy For The Guy we offer the highest quality products. our Cigars, Tobacco, Pipes and accessories are all high quality products and we stand behind them.
If you have an issue or question about any of our products please don't hesitate to get in touch.Value
We believe our products and the service we offer provides exceptional value for money.
We are committed to making sure you get the best product delivered in excelent condition, securely and safely
Our Contact details:
Buy For The Guy Ltd
Phone: +44(0) 1904 656156
UK reg. no. 11553220
Making A Purchase
Just browse our Catalog , and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept all major credit cards in payment but not Mastercard, Pay Pal, Electron Cards or American Express. If you wish to use any of these cards call us and we will process payment over the telephone. If you are shopping from overseas, place your order and your credit card company / Bank will convert the transaction into Pounds Stearling or your own currency.
We accept Visa Credit, Visa Debit, Visa Electron, Maestro, JCB cards but we no longer accept payment by means of a personal cheque..
Shipping And Handling
Before we despatch your order we will confirm your purchase by Email. If the goods you require are out of stock we will advise you of the anticipated delivery dates.
We offer several postage options from Royal Mail reported delivery to Parcel Force. the prices vary but you can select which option you prefer during the order process.
For large or bulky items that weigh in excess of 2 Kilos we reserve the right to use Parcel Force Standard Service within the U.K. This service takes between 3 to 5 days and is not guaranteed. We will acknowledge your order but will not wait for confirmation of the postage charge, automatically charging you accordingly. You can request guaranteed Parcel Force 24 hour delivery at additional cost. Please call for a confirmed quotation prior to ordering.
If you require next day delivery before 1.00pm anywhere in the U.K. the goods can be despatched by means of Royal Mail Special Delivery. Guaranteed delivery on a Saturday before 1.00pm however is more expensive. Please contact us to arrange this. We can send parcels up to 10 kilos in weight by means of Special Delivery but any item weighing in excess of this figure would have to be sent by means of Parcel Force 48 hour delivery. We will acknowledge your request for Special Delivery, but will not wait for confirmation of the postage charge, automatically charging you accordingly.
International orders are generally sent by means of Royal Mail International Signed For Delivery - which requires a signature. Heavier items are sent using Parcel Force Worldwide which may take longer to reach its destination We will acknowledge your request for International Delivery.
We deliver your order right away. We will normally send your order to you in 3 business days . International orders are generally received in under 5 days.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
Credit Card Security
All credit card payments are handled by Worldpay.
If you need to reach us, please email us on firstname.lastname@example.org, alternatively, you can call on International +44(0) 1904656156 or write to us at 22, Moorgate, York, YO24 4HR UNITED KINGDOM
Buy For The Guy Ltd do not disclose customer’s information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item.
We keep a record of the products you have purchased and the delivery details to make future purchases easier for you.
All is transmitted in encrypted form through secure Socket Layer (SSL) across the Internet. We enforce electronic and procedural safeguards and only authorised staff within Buy For The Guy Ltd can access data in line with completing their job responsibilities.
Under the Data Protection Act 1998, you are entitled to view a copy of your data we hold about you. If you would like a copy of your personal data please complete the following online form.
All communication is electronic. You will be asked to provide proof of identity, this is to safeguard your data and prevent it being incorrectly released.
If Goods have not been received within fourteen days from the date of despatch, detailed written notification must be made directly to us. Furthermore, no claim for damage or pilferage can be entertained unless notice of such is given within 3 days of the receipt of the goods.
If the said Goods were either damaged or faulty upon delivery we will replace such at our expense.
Please call Customer Service to inform us and retain the original packaging for our inspection to validate your claim. Both the product and the original packaging should be returned within 10 days of receipt along with a written claim stating exactly why the item has been returned. We will not replace either a damaged or faulty item until it has been returned.
We endorse a no quibble policy should you not be happy with the product or goods that you have purchased. Within 7 days we agree to either replace the item with a same cost alternative. Or offer a full refund provided that the original item is returned to us in good condition. All you pay is the return postage.
Your credit card will be credited with the appropriate amount upon receipt of the goods should you not wish for a replacement or alternative.